FAQs
FAQs - Shahzad Sheikh
1. What sizes do you offer?
We offer a wide range of sizes from [XS to XXXL]in men and women And Complete Size Rangr For Kids As Well .For detailed size charts, please refer to the Size Guide on each product page. If you’re unsure, feel free to contact us, and we’ll help you find the perfect fit!
2. How do I know which size to choose?
We provide a Size Guide for each product, which includes measurements for chest, waist, hips, and length. If you’re still unsure, reach out to our customer service team at [+923167424923], and we’ll assist you in choosing the right size.
3. Can I change or cancel my order?
Once an order is placed, it is processed quickly to ensure fast delivery. Unfortunately, we cannot cancel or modify orders once they’ve been processed. Please double-check your order before confirming.
4. How can I track my order?
Once your order ships, you will receive a tracking number via email. You can track your package directly through the shipping carrier’s website.
5. Do you ship internationally?
Yes, we offer international shipping! Shipping rates and times vary depending on your location. You can check shipping options at checkout.
6. How much does shipping cost?
Shipping costs depend on your location and the size of your order. You can view the exact shipping cost at checkout after entering your address. We also offer free shipping on orders over (10000/-)
7. How long will it take for my order to arrive?
Orders are typically processed within 7-14 business days. Delivery times depend on your location and order.
Domestic orders: 5-7 business days
International orders: 14-21 business days (depending on the destination)
Please note that these are estimates and may vary based on your shipping carrier.
8. What should I do if my order arrives damaged or incorrect?
We are sorry for the inconvenience! Please contact our customer service team at [+923167424923] with your order number and a photo of the damaged/incorrect item, and we will make it right.
9. Can I return or exchange an item?
Yes! We accept returns and exchanges within 14 days of receiving your order. Items must be in their original condition, unworn, and unwashed. For detailed return instructions, please visit our Returns & Exchanges page.
10. How do I return an item?
To return an item, simply follow the instructions on our Returns & Exchanges page. You’ll need your order number and the item(s) you’d like to return. We recommend using a trackable shipping service to ensure your return is received.
11. Do you restock sold-out items?
We may restock certain sold-out items, but it’s not guaranteed. If you'd like to be notified when an item becomes available again, simply click the "Notify Me" button on the product page.
12. How do I care for my clothing?
To extend the life of your clothes, we recommend following the care instructions on the product label. For general tips, wash in cold water, avoid high heat drying, and store items in a cool, dry place.
13. Can I make changes to my shipping address after placing an order?
Once your order has been processed, we are unable to change the shipping address. Please double-check your address before confirming your purchase. If there's an error, contact us immediately, and we'll try our best to help!
14. How do I contact customer support?
You can reach our customer support team by email at [shahzadsheikhhelpdesk@gmail.com] or by calling us at [+923167424923]. We aim to respond within 1-2 business days.
15. Do you offer wholesale pricing?
Yes, we offer wholesale pricing for bulk orders. If you're interested in stocking our products in your store or collaborating with us, please reach out via [+923146942000] for more information.